Contact FrameLoom Studio

Have a question or need help? We'd love to hear from you.

This Service is operated by West Mao, an individual sole proprietor. All inquiries — billing, technical support, privacy, refunds, and partnership — are handled personally via email.

Response Time

Within 2 business days

When contacting us, please include

  • The email associated with your account
  • Order ID or transaction reference (for billing issues)
  • A clear description of your request or issue